Founded in the first quarter of 2019, Overwatch Security Alarm is a family-oriented alarm company serving Lubbock, Texas, and its surrounding communities.
We know how important it is to keep your family safe, so we ensure that our customers are satisfied with their alarm hardware and the safety it offers.
Our number one priority is customer service. We will work tirelessly to ensure that our customers receive the best care. Our owners have over 15 years of qualified experience. Before founding Overwatch Security Alarm we both worked for other alarm companies.
We decided together to start our own. While we valued the experience we had gained, we figured we could do it better by emphasizing customer service above all.
Since founding Overwatch Security Alarm in 2019, it has been growing at an exponential rate. Our customers consistently say that the customer service at Overwatch Security stands out because they are not treated like another number on a screen.
Instead, they are treated as though they are a valued member of a family. Serving our customers and hearing that they feel valued is what keeps us going and wanting to improve.